Shipping policy

1. Introduction

1.1 This Shipping Policy (“Policy”) applies to the shipping of goods (the “Goods”) purchased through the website 2ndzone.in (the “Website”). By using the Website, you confirm that you accept this Policy and that you agree to comply with it. If you do not agree to this Policy, you must not use the Website.

1.2 We may make changes to this Policy from time to time. We will notify you of any changes by updating the version of this Policy on the Website. You should check the Website periodically to ensure you are aware of the current version.

2. Shipping and Handling

2.1 The Website is the seller of the Goods. The shipping and handling charges for the Goods will be communicated to you upon enquiry. These charges will depend on the type of Goods, the shipping method selected and the destination of the shipment.

2.2 The Website will be responsible for arranging the shipping and handling of the Goods to the address specified by you at the time of enquiry.

2.3 The Website will not be responsible for any damages or losses incurred during the shipping process.

3. Tracking Your Shipment

3.1 You will be provided with a tracking number for your shipment upon dispatch of the Goods. You can track your shipment using this number on the website of the shipping carrier.

4. Shipping Restrictions

4.1 The Website may not ship to certain regions or countries due to legal or logistical restrictions. It is your responsibility to ensure that the shipping address provided is in an area that we are able to ship to. If we are unable to ship to your specified address, we will inform you and provide alternative options, if any.

4.2 It is your responsibility to ensure that any import or customs duties, taxes or fees applicable in your country are paid before accepting delivery of the Goods.

5. Estimated Delivery Time

5.1 We will make our best efforts to ensure that the Goods are dispatched within the time frame specified upon enquiry. However, we cannot guarantee delivery by a specific date and time as delivery times may vary due to factors beyond our control.

6. Returns and Refunds

6.1 If you are not satisfied with the Goods you have received, you may request a return or refund within 7 days of receiving the Goods. We will provide you with instructions on how to return the Goods.

6.2 The Goods must be returned in the same condition as received, including all original packaging and accessories.

6.3 Once we receive the returned Goods and verify that they are in the same condition as received, we will process the refund or replacement as per your request.

7. Contact Us

7.1 If you have any questions or concerns about this Policy, please contact us at info@2ndzone.in.